Privacy Policy

Last Updated: 17 May 2025

At TypedX (“we”, “us”, or “our”), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website ([insert URL]) or purchase our products (phone cases and mobile accessories).

1. Information We Collect

We may collect and process the following data:

Personal Data (provided by you):

·         Contact details: Name, email address, phone number, shipping/billing address.

·         Payment information: Card details (processed securely via third-party providers like PayPal/Stripe; we do not store full card numbers).

·         Order history and preferences.

Non-Personal Data (collected automatically):

·         Device information: IP address, browser type, operating system.

·         Browsing behaviour: Pages visited, time spent, referral URLs (via cookies and similar technologies).

2. How We Use Your Information

We use your data to:

·         Process orders, deliver products, and provide customer support.

·         Send order confirmations, shipping updates, and invoices.

·         Improve our website, products, and services (e.g., via analytics).

·         Send marketing communications (only with your explicit consent).

·         Comply with legal obligations (e.g., fraud prevention, tax compliance).

3. Legal Basis for Processing

Under UK GDPR, we rely on:

·         Contractual necessity: To fulfil orders and deliver services.

·         Legitimate interests: For website analytics and fraud prevention.

·         Consent: For marketing emails (you may withdraw consent anytime).

4. Data Security

We implement measures to protect your data, including:

·         Encryption: Secure SSL technology for transactions.

·         Access controls: Limited to authorised personnel.

·         Regular security audits of our systems.

Note: While we strive to protect your data, no online transmission is 100% secure.

5. Data Sharing & Third Parties

We do not sell your data. We may share it with:

·         Service providers: Payment processors (e.g., Stripe), couriers (e.g., Royal Mail), and email platforms (e.g., Mailchimp).

·         Legal authorities: If required by law (e.g., fraud investigation).

All third parties are vetted for GDPR compliance.

6. Cookies & Tracking Technologies

·         Purpose: Enhance user experience (e.g., shopping cart retention) and analyse traffic via tools like Google Analytics.

·         Control: Manage preferences via your browser settings or our [Cookie Consent Banner].

For details, see our Cookie Policy [link if separate].

7. Your Rights (Under UK GDPR)

You may:

·         Access, correct, or delete your personal data.

·         Object to processing or request data portability.

·         Withdraw consent for marketing (via unsubscribe links or direct request).

·         Lodge a complaint with the UK ICO (Information Commissioner’s Office).

To exercise these rights, contact us at typedxltd@gmail.com

8. Data Retention

We retain your data only as long as necessary:

·         Orders: 6 years (for tax compliance).

·         Marketing lists: Until consent is withdrawn.

9. Third-Party Links

Our site may link to external websites (e.g., social media). We are not responsible for their privacy practices.

10. International Transfers

If data is transferred outside the UK, we ensure safeguards (e.g., EU Standard Contractual Clauses) are in place.

11. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

12. Contact Us

For questions or data requests:
TypedX
Email: typedxltd@gmail.com